Privacy policy
- CLSC Terms & Conditions – Returns, Replacements & Refunds
- Last Updated: June 2026
- Welcome to CLSC. By purchasing products from CLSC, you agree to the following Terms & Conditions.
- 1. General
- These Terms & Conditions govern the sale of products through CLSC and apply to all customers purchasing through our website and associated sales channels.
- 2. Product Information
- CLSC strives to ensure that all product descriptions, images, specifications, and prices are accurate. However, minor variations in color, packaging, or appearance may occur.
- 3. Orders
- All orders are subject to acceptance and availability.
- CLSC reserves the right to refuse or cancel any order at its sole discretion.
- Customers are responsible for providing accurate shipping and contact information.
- 4. Pricing and Payment
- All prices displayed are in the applicable currency shown at checkout.
- Full payment must be received before an order is processed and shipped.
- CLSC reserves the right to change prices without prior notice.
- 5. Shipping and Delivery
- Delivery times are estimates and may vary depending on location and carrier performance.
- CLSC is not liable for delays caused by customs, shipping carriers, weather conditions, or other circumstances beyond its control.
- 6. 14-Day Free Return & Replacement Policy
- At CLSC, customer satisfaction is our priority.
- Eligibility
- Customers may request a free return or replacement within fourteen (14) calendar days from the date of delivery if:
- The item is defective, damaged, or incorrect.
- The customer is dissatisfied with the product for any reasonable reason.
- The product is returned in its original condition, including all accessories, packaging, tags, manuals, and promotional items.
- Return Process
- To initiate a return or replacement:
- Contact CLSC customer support within 14 days of receiving your order.
- Provide your order number and details of the issue.
- Follow the return instructions provided by CLSC.
- Free Return Shipping
- CLSC will cover the cost of return shipping for eligible returns and replacements requested within the 14-day period.
- Refunds
- Once the returned item is received and inspected, the refund will be processed to the original payment method.
- Refunds may take 5–10 business days to appear depending on your payment provider.
- Replacements
- Replacement items will be shipped at no additional cost.
- If the original item is unavailable, CLSC may offer an alternative product of equal value or a full refund.
- 7. Non-Returnable Items
- The following items may not be eligible for return unless defective:
- Personalized or custom-made products.
- Products damaged due to misuse, neglect, or unauthorized modification.
- Products returned without original packaging where such packaging is necessary for resale.
- 8. Warranty Disclaimer
- Except as required by law, all products are provided "as is" without warranties of any kind, whether express or implied.
- 9. Limitation of Liability
- To the maximum extent permitted by law, CLSC shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of its products or services.
- 10. Intellectual Property
- All content, trademarks, logos, images, designs, and materials displayed on the CLSC website are the property of CLSC and may not be used without prior written consent.
- 11. Privacy
- Customer information is handled in accordance with CLSC's Privacy Policy.
- 12. Governing Law
- These Terms & Conditions shall be governed and interpreted in accordance with the laws applicable in the jurisdiction where CLSC operates.
- 13. Contact Us
- For returns, replacements, or general inquiries, please contact:
-
CLSC Customer Support
Email: support@clsc.com